Placing an order on our website is simple:
Unfortunately, once your order is placed, we begin processing it immediately to get it shipped to you as quickly as possible. If you need to make changes or cancel your order, please contact us as soon as possible, and we’ll do our best to assist you. Once the order has been shipped, we are unable to make changes or cancellations.
If you’re not fully satisfied with your purchase, you can return or exchange unused and unopened products within 30 days of receiving your order. Please refer to our Returns & Refunds Policy for full details on how to start a return or exchange.
Yes, we are committed to offering beauty products that are cruelty-free. We do not test any of our products on animals, and we work with brands that share our values.
We understand the importance of using products that are gentle on your skin. Many of our products are designed for sensitive skin, but we recommend checking the product details or ingredients list for specific information. If you have a skin concern or specific allergy, we recommend doing a patch test before using a new product.
We’re so sorry if this happens! If you received a damaged or incorrect item, please contact our customer service team within 7 days of receiving your order. Include your order number, a description of the issue, and any supporting photos, and we will resolve the issue as quickly as possible.
If you have any other questions or need assistance, our customer service team is happy to help! You can reach us by: